Unintended consequences: Why good intentions go bad, and how to make positive change in an unpredictable world
- Community-Based Research Canada
- Aug 28, 2024
- 1 min read
Updated: Oct 3
An interview with Kirsten Moy
By Laurie Mazur with Kirsten Moy
If you’ve ever tried to bring about positive change in the world, you know how easily the best-laid plans can go awry.
Kirsten Moy knows this all too well. A long career in investment and community development has afforded Moy an eagle-eye view of the rare interventions that succeeded, as well as those that failed. Over time, she became fascinated by the myriad factors that separate the two — and with the complex systems in which all human actions are embedded.




